Employees First, Customers Second : Turning Conventional Management Upside Down Alan Moore And there I travel

And there I travel

the world of the Mafia is one without integrity

became full-time wage earners or homemakers

personal work collects and makes sense of the phases of collapsing and rebuilding one's self on the treacherous modern path from teenager to adult

Employees First, Customers Second : Turning Conventional Management Upside Down Alan Moore And there I travelMORE THAN 100,000 COPIES SOLDOne small idea can ignite a revolution just as a single matchstick can start a fire. One such ideaputting employees first and customers secondsparked a revolution at HCL Technologies, the IT services giant. In this candid and personal account, Vineet NayarHCLTs celebrated CEOrecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making