LLND Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Graduate Diploma Core units CHCECE030 Support inclusion

Core units CHCECE030 Support inclusion and diversity CHCECE031 Support children’s health

UEERL0004 Disconnect – reconnect electrical equipment connected to low voltage (LV) installation wiring UEERL0005 Locate and rectify faults in low voltage (LV) electrical equipment using set procedures Elective units HLTAID011 Provide First Aid BSBOPS203 Deliver a service to customers HLTAID009 Provide cardiopulmonary resuscitation ICTICT214 Operate application software packages UEERA0070 Resolve problems in central plant air conditioning systems UEERA0097 Install

Core units BSBWHS513 Lead WHS risk management BSBWHS515 Lead initial response to and investigate WHS incidents BSBWHS516 Contribute to developing

Units of competency BSBRSK501 Manage risk HLTWHS004 Manage work health and safety CHCLEG003 Manage legal and ethical compliance If you require RPL Kits with comprehensive benchmarking

LLND Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Graduate Diploma Core units CHCECE030 Support inclusionEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational